PRODUCT DETAILS
GENERAL JEWELRY CARE INSTRUCTIONS
- Always protect your jewelry from sharp blows, scratching, chemicals, sunlight and heat/cold.
- Store your jewelry in a soft lined box or pouch with an anti tarnish strip. Try to keep pieces apart so they don’t rub together.
- Your jewelry will age and tarnish naturally so if you want to keep your pieces in pristine condition, clean your jewelry regularly, using a professional jewelry cleaning product.
- Be aware of tarnish which may occur as a result of oxidisation, caused by the interaction of silver or gold plated jewelry with certain elements such as oxygen or sulphur as well as with certain acids.
- Never go swimming wearing your jewellery, as chlorine in swimming pools can cause damage to all metals and will erode gold jewellery.
- Avoid wearing while cleaning, gardening or performing sports activities.
SHIPPING & RETURNS
We offer Free 2 Day Shipping through USPS Fast & Secure in all 50 states. You may add UPS 2nd day air® - $10.99 to your cart for next/second-day delivery. This service is also available for Sunday delivery.
AND THE SHIPPING METHODS OUTSIDE U.S.?
We Ship To Over 200 Countries With Economy International Shipping for $7.99 (8-18 Days). Alternatively, you may choose expedited DHL Priority International Shipping for $14.99, which arrives in 3 to 7 business days.
HOW DO I RETURN AN ITEM?
Contact us within 30 days if you would like a return. We will provide you with a Return Authorization Number (RA#) and a free return label then refund you fully per our refund policy.
WHAT IS YOUR REFUND POLICY?
We allow full refunds. If return shipping is necessary, we will provide you with a Return Authorization Number (RA#) and a free return label. Please reach out on our contact page here or email support@froppin.com with your returned order.
📖 Click here for more about our shipping and return policies or here for quick answers to frequently asked questions.
METAL CRAFTING INITIATIVE
We’re honored to ethically source pure brass, gold and silver from the same regions where many hard-to-reach communities benefit from our continued support while crafting your guilt-free jewelry and donating a meal with each handmade piece to inspire children to say yes!
For more about our initiatives, see free our planet impact
JEWELRY CARE
Store your jewelry in a soft lined box or pouch with an anti tarnish strip.
Try to keep pieces apart so they don’t rub together.
Your jewelry will age and tarnish naturally so if you want to keep your pieces in pristine condition, clean your jewelry regularly, using a professional jewelry cleaning product.
Be aware of tarnish which may occur as a result of oxidisation, caused by the interaction of silver or gold plated jewelry with certain elements such as oxygen or sulphur as well as with certain acids.
Never go swimming wearing your jewelry, as chlorine in swimming pools can cause damage to all metals and will erode gold jewellery.
Avoid wearing while cleaning, gardening or performing sports activities.
Check out bonus tips to preserve your jewelry as new.
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